When a customer contacts us after experiencing SD or MicroSD card failure, our dedicated support team responds within minutes. We understand the urgency of data loss and begin with a prompt initial assessment, followed by a risk-free evaluation and fast shipping options to get the recovery process started without delay.

Once we receive your memory card, our engineers carefully inspect the device to assess its condition and determine the likelihood of successful recovery. At this stage, we provide a transparent overview of the estimated turnaround time and cost, based on the recovery package that best fits your needs.

All recovery work is performed in a certified cleanroom environment, minimizing the risk of further damage caused by dust or contaminants. Using advanced tools and proven techniques, our specialists work to recover as much data as possible—even from severely corrupted or unreadable cards.

Before any payment is processed, we give you the opportunity to review the recovered files. You are only charged once you confirm the recovery results meet your expectations.